ENJOYMENT OF THE WORK
Employees today want to enjoy the actual work
they are performing. They can often withstand highly stressful working
environments and uncertainty about the future of their organization if they
enjoy their actual work activities such as helping customers, using their
creativity, or solving problems.
Make certain employees have an opportunity to
use their valued skills and abilities.
Continually ask employees if they are enjoying
their work assignments.
Provide employees with more say in how they
actually conduct their work.
Ensure that employees receive the training
they need to perform their job well.
Satisfaction with the degree of balance they are
able to strike between their work and personal life is also very important to
employees today. This is especially true for younger employees. Even the
extremely hard-working baby-boomers have reached a point in their lives where
they realize that better balance is essential to their psychological health.
Make work/life balance a recognized
Management should try to serve as role models
for work/life balance.
Reduce organizational inefficiencies that
drain employee time and energy.
Provide employees with scheduling flexibility.
Employees today still view pay as very important.
They want to be paid fairly compared to others performing similar work in other
LINK BETWEEN PAY AND PERFORMANCE
Establish and communicate the organization's
Conduct salary surveys to make certain the
pay levels are appropriate.
Eliminate clear internal pay
Carefully script the messages supervisors
transmit to employees about pay.
Today's employees also want a clear linkage
between the quality of their job performance and the pay increases they
receive. They want to know that good performance will be recognized and
ADEQUATE STAFFING LEVELS
Make sure performance reviews are
Don't tolerate ineffective
Use other types of rewards for good
performers as well, such as recognition, opportunities for training, and
interesting work assignments.
It is important to employees today that their
organizations hire and retain enough qualified employees to handle the
workload. Downsizing and restructuring has left many organizations with a
shortage of qualified workers. This has led to longer working hours, a frenetic
work pace, and lower quality service.
Conduct staffing audits to make certain
staffing levels match the workload.
When appropriate, quickly replace departing
Develop innovative recruiting