30 Reasons Employees Hate Their Managers
What Your People May
Be Thinking
and What You Can Do About It
by Bruce L. Katcher with Adam Snyder
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"30 Reasons Employees Hate Their Managers," was selected as one of the best business books of 2007 by the business magazine strategy + business and also by Library Journal, a publication of Reed Elsevier Inc. It is also a finalist for the 2007 Book of the Year Award by ForeWord Magazine.
Published by AMACOM, the
publishing arm
of The American Management Association.
© 2007
Bruce L. Katcher.
All rights reserved.




The purpose of this book is to help managers and human resource professionals understand why their employees are unhappy and what they can do to make their workplace a more friendly and productive environment.
Managers pour over tons of data to manage their business. They read daily financial reports about sales, expenses, and assets. But in a competitive environment in which employee productivity is a crucial asset, a quantitative report on the psychological health of employees is an equally important tool.
Each of the five parts of this book addresses a specific issue that our research shows is of particular concern to employees. Employees complain that they are not given they freedom they need to perform their work and that they are treated like children. Part I discusses what managers can do to treat employees more like adults.
In many organizations managers don't respect the work of employees and employees don't respect the decisions made by managers. Part II discusses how to break this vicious cycle
Many employees do not feel managers provide them with enough qualified staff, training, or direction to properly perform their work. They also believe the organization is operating inefficiently and is poorly run. Part III discusses how to provide employees with what they really need to do their work and how to avoid inefficiencies caused by excessive red tape, lack of communication between departments, and poorly run meetings.
Many employees feel unappreciated by their managers.
They receive useless performance reviews and have little chance of receiving promotions the pay increases and promotions they feel they deserve. Part IV discusses what managers can do to address these concerns.
Part V discusses how managers can help employees avoid feeling trapped on their job with no way to escape, viewing their work as "just a job" with no job security, and feeling distant and uncommitted to their organization.
The thirty chapters describe the problem and explain some of the psychological theories that provide insights into why employees feel like slaves and why many employers feel like masters. And finally, each chapter outlines specific steps management can take to make the work environment a more productive and satisfying place for both employees and management.
Table of Contents
30 REASONS EMPLOYEES HATE THEIR MANAGERS
Published by
AMACOM
By: Bruce L. Katcher, Ph.D.
PART I. - Employees Are Treated Like Children
-
We Feel Like Slaves
-
I Know How to Do My Job, Why Can't They Just Let Me Do It?
-
I Am Afraid to Speak Up
-
Nobody Appreciates My Hard Work
-
There Are Different Rules for Different People
PART II.- Employees Aren't Respected
-
Management Doesn't Listen to Us
-
Management Doesn't Respect Us
-
So Who's in Charge Anyway?
-
I Don't Trust the Information I Receive from Management
-
My Boss Is a Terrible Manager
PART III. - Employees Aren't Receiving What They Really Need
-
I've Lost Confidence in Management
-
We're Understaffed
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They Don't Tell Me What I Need to Know to Do My Work
-
We Need More Training
-
The Quality of Our Products and Services Is Terrible
-
I Receive Poor Service from Other Departments
-
There's Too Much Red Tape Here
-
Why Don't They Get Rid of All of the Deadwood Around Here?
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There Are Too Many Damn Meetings
PART IV. - Employees Feel Unappreciated
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I'm Not Paid Fairly
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It's Just Not Right That We All Receive the Same Pay
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My Performance Reviews Are Useless
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There's No Link Between My Pay and Job Performance
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The Cost of My Benefits Is Eating Up My Paycheck
-
It's Impossible to Get Promoted Here
PART V. - W-O-R-K Has Become a 4-Letter Word
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I Hate Coming in to Work, It's Become Just a Job for Me Now
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There's No Job Security Here
-
I've Got No Time for Myself or My Family
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I Feel Trapped, I Wish I Could Go Out on My Own
-
My Company Isn't Committed to Me, So Why So Why Should I Be Committed to It?
Purchase the book
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e-tailers
such as
Amazon.com, and
BarnesandNoble.com.
You can purchase an autographed copy of
this book directly
from the author using PayPal.
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