Discovery Surveys, Inc.
Specializing in Employee Opinion and Customer Satisfaction Surveys

Understanding the views of employees is critically important. We conduct customized employee survey programs using web, paper, and telephone methods that provide an objective understanding of the views of employees about communication, management, supervision, pay, benefits, career development, training, and quality. We pride ourselves on our ability to help our clients effectively use the results of employee surveys to improve their business and the quality of life of their employees. We have conducted employee surveys for more than 100 organizations and are able to compare the views of our clients’ employees to the more than 60,000 employees we have surveyed.

Discovery Surveys, Inc. provides our clients with an objective understanding of the views of their employees to help them improve:

  • Employee commitment and retention;

  • Morale:

  • Communication;

  • Job satisfaction;

  • Motivation and productivity;

  • Product and service quality; and

  • Customer satisfaction.

Our normative database contains the results from over 85 employee surveys we have conducted in the past few years representing over 60,000 employees.

Sample Web Survey

Click here to view a sample Employee Web Survey.

Sample Data Report

Click here to view a a sample Employee Survey Data Report.

Sample Employee Results Report

After we communicate the survey results and our recommendations to senior management, we often prepare a special results report for employees."
Click here to view a sample Report.

Tangible Results

  • Reduced employee turnover for a public relations firm and a high tech consulting firm

  • Improved the quality of the products and services of several national manufacturers

  • Rejuvenated the corporate values of a national mobile telecommunications firm

  • Improved the work/life balance of the employees of a major subsidiary of an international clothing retailer

  • Guided a major publisher through the redesign of their employee benefit programs

  • Reduced tensions between management and unionized employees for a utility and a major transportation organization

Partial Client List

American Student Assistance
Arbella Insurance Group
Bay State Gas Company
Delta Dental Plan of Massachusetts
Dunkin' Donuts
Fidelity Investments
Grace Construction Products
Harvard Vanguard Medical Associates
Harvey Industries

Invensys Intelligent Automation
Massachusetts Medical Society
Morgan Construction Company
Sodexho USA
Textron Systems
Worcester Polytechnic Institute

Bruce assisted us with two worldwide employee surveys involving some 25,000 people and 12 different languages. The surveys were conducted on time and within budget. Bruce was professional in all respects and was always accessible for our questions during the process.

Jay Ehle
Vice President of Human Resources and Division General Counsel
Invensys Intelligent Automation

Discovery Surveys has conducted several employee surveys for our organization. They have been very flexible and responsive to our needs. We were particularly pleased with their creative solutions for communicating the results to employees, and the quality of their suggestions for addressing the issues identified via the survey.

Michael N. Piergrossi
Vice President of Human Resources and Organizational Development
W.R. Grace

Although it is a small firm, Discovery Surveys shows remarkable flexibility, innovation, care for customers, and ability to meet tight deadlines. The consulting help in communicating results to management and employees has been exceptional. I'll continue to use Discovery Surveys for any employee survey work - focus groups to paper and pencil or Internet.

The Late Frances Gallitano
Former Vice President of Human Resources
Delta Dental Plan of Massachusetts

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what our clients are saying.