Bruce L. Katcher, Ph.D.
The work of Discovery Surveys is
managed and conducted primarily by our founder, Bruce Katcher. Bruce is an
Industrial/Organizational psychologist with more than 25 years experience
conducting employee surveys. Prior to founding Discovery Surveys in 1993, Bruce
served as the head of the Organizational Research and Development practice of
the Wyatt Company's Boston office.
His views on employees and his survey research have been frequently quoted in The Wall Street Journal, The Boston Globe, The Christian Science Monitor, Industry Week, Science Magazine, and The Washington Post.
Bruce received his doctorate in Industrial/Organizational psychology from the University of Maryland in 1983. Prior to working at Wyatt, he held positions at Upsala College, Rutgers University, and GEICO.
Bruce has conducted surveys for more than 100 organizations including Alcoa, American Student Assistance, Delta Dental Plan, Fidelity Investments, GEICO, the Massachusetts Medical Society, the Lahey Clinic, the Mayo Clinic Johnson & Johnson, Revlon, Science Magazine, Sodexho USA, Timberland, and W.R. Grace.
He is a frequent keynote speaker on employee surveying and former president of The Society of Professional Consultants. He currently serves on the board of the New England Society of Applied Psychology.
He publishes a free monthly electronic newsletter, that highlights the results of his employee surveys and provides management with advice on how to solve problems encountered in the work place. The past 70+ issues are archived at www.discoverysurveys.com/itwarchives.html.
Dr. Katcher directs the staff of Compendium Corporation for web development and data analysis and processing of comments. Compendium is a 75-person international organization that supports survey research consultants. Dr. Katcher and Compendium have been collaborating for more than 13 years.
The team dedicated to the work of Discovery Surveys, shown below includes from left to right:
Janet Barrett -
Account Executive
Jill Ohnsorg - Report Specialist
Greg Bernett -
Production/Data Collection
Glydewell Burdick - Reporting Specialist
Bruce Katcher - President, Discovery Surveys, Inc.
Darin Weber -
Program Manager
Samantha Kemming - Program Manager
Danika Larsen -
Designer
It has been four
years since Bruce Katcher was first recommended to me for starting an employee
opinion survey covering thousands of our employees. After four annual survey
cycles, I can unequivocally recommend Bruce to others for similar survey needs.
He is thoughtful in structuring survey processes and tools, delivers a
high-quality product, meets all deadlines, and does so within budget. His
expertise and reliability allow you to sleep at night knowing that the survey
will get done well and on time. Most important, through our work with Bruce, we
have introduced a new language throughout the organization related to employee
morale, and addressing the survey findings has become an important measure of
each manager's success. His approach to surveying has staying power and can
improve the employee climate within any 
