Discovery Surveys, Inc.
Specializing in Employee Opinion and Customer Satisfaction Surveys

Improving the workplace

The best way to improve organization performance is by increasing employee engagement. Current research says, "not so fast."

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Beyond Employee Engagement:
The Rest Of The Story

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Improving The Workplace

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A Survey
OF HR Professionals
FOR HR Professionals

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By Bruce L. Katcher
with Adam Snyder
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Best Book

View excerpts from the book.

Listen to what
Bruce Katcher
says about this book.

Listen to a radio interview of Dr. Katcher talking about why employees hate their managers."

Discovery Surveys, Inc. has the experience and knowledge to help you really understand and improve your relationships with your employees, customers, or readers. We provide strategic consulting based on high quality, customized research using paper, telephone, web, and focus group methods.





Understanding the views of employees is critically important. We conduct customized employee survey programs using web, paper, and telephone methods that provide an objective understanding of the views of employees about communication, management, supervision, pay, benefits, career development, training, and quality.

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Our founder and president, Bruce L. Katcher, Ph.D., conducts custom-designed, dynamic speeches to meet the specific objectives of meeting planners. He is a passionate, motivating, inspiring, humorous and entertaining speaker and provides specific useful information to his audiences based on his consulting and research. His talks include:

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Bruce Katcher of Discovery Surveys has been essential and invaluable in Tufts University's 'Excellence @ Work' survey initiative which has comprised of designing, implementing, and assessing the results of customized surveys of staff in all of the university's schools and divisions across three campuses. Thanks to Bruce's expertise as well as his careful attention to us as a customer with unique needs, this highly ambitious undertaking has been a great success: we have had good participation and garnered very useful quantitative and qualitative data that we are now using as a platform for further action. A key driver for the survey project was our desire to be an Employer of Choice; Bruce's sharing of his normative data for us to compare ourselves against has been a big asset to us in that regard.

I highly recommend Bruce and Discovery Surveys and would be happy to provide further information.

Kathe Cronin
Vice President for Human Resources
Tufts University

Discovery Surveys thoroughly understands the business of developing and administering employee surveys, and was able to effectively guide us through the process. The survey yielded a wealth of valuable information, and the depth of Bruce Katcher's experience helped us to pinpoint the key messages.

Theresa E. Sciarappa
VP for Human Resources
Massachusetts Medical Society
Publisher of The New England Journal of Medicine.

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what our clients are saying.

Watch the opening of one of Bruce's keynote speeches…

Free Reports

[PDF Files]

  • Executive Summary Report of a Survey of Senior HR Generalists

    Executive Summary Report
    Click here

  • Executive Summary Report

    A Survey of HR Professionals For HR Professionals

    HR Survey Report
    Click here

  • Make More Strategic Use of Customer Satisfaction Surveys.

    From the Journal of Business Strategy.

    Customer Satisfaction Report
    Click here

  • How Senior HR Professionals Plan To Stay Ahead Of The Curve

    The Future of
    Human Resources

    Click here

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