A
Survey
OF HR Professionals
FOR HR Professionals
By Bruce L.
Katcher
with Adam Snyder
Read more »»»
Listen to what
Bruce Katcher
says about this book.
(Please click
only once.)
Listen to a radio interview of Dr.
Katcher talking about why employees
hate their
managers."
Unfortunately, bullying is a problem in
the workplace as well as in our schools.
Read our latest newsletter:
Discovery Surveys, Inc. has the experience and knowledge to help you really understand and improve your relationships with your employees, customers, or readers. We provide strategic consulting based on high quality, customized research using paper, telephone, web, and focus group methods.
Please click only once
EMPLOYEE OPINION
SURVEYS
Understanding the views of employees is critically important. We conduct customized employee survey programs using web, paper, and telephone methods that provide an objective understanding of the views of employees about communication, management, supervision, pay, benefits, career development, training, and quality.
CUSTOMER SATISFACTION
SURVEYS
Satisfied customers are the most important assets of any organization. Our customized customer satisfaction survey programs help our clients improve customer satisfaction, retain valuable customers, improve the quality of their products and services, identify what is most important to their customers, assess how well their staff is serving customers, and understand the differences between the views of their A, B, and C customers.
READERSHIP SURVEYS
Our customized readership survey programs help our publishing clients improve their editorial content, increase market share, launch new products, services, and redesigns, and increase advertising revenue.
KEYNOTE, CONCURRENT AND
AFTER DINNER SPEECHES
Our founder and president, Bruce L. Katcher, Ph.D., conducts custom-designed, dynamic speeches to meet the specific objectives of meeting planners. He is a passionate, motivating, inspiring, humorous and entertaining speaker and provides specific useful information to his audiences based on his consulting and research. His talks include:
"Discovery Surveys
thoroughly understands the business of developing and administering employee
surveys, and was able to effectively guide us through the process. The survey
yielded a wealth of valuable information, and the depth of Bruce Katcher's
experience helped us to pinpoint the key messages.
Theresa E. Sciarappa
VP for
Human Resources
Massachusetts Medical Society
Publisher of The New
England Journal of Medicine.
Watch the opening
of one of Bruce's keynote speeches…
CLICK HERE.
(A Windows Media Player file)
[PDF Files]
Executive Summary Report of a Survey of Senior HR Generalists
Executive Summary Report
A Survey of HR Professionals For HR Professionals
Make More Strategic Use of Customer Satisfaction Surveys.
From the Journal of Business Strategy.
How Senior HR Professionals Plan To Stay Ahead Of The Curve
The
Future of
Human Resources
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